Last updated: February 12, 2026
Refund Policy
This Refund Policy explains when refunds are available for purchases made on OneShot Apply, operated by ErsiAI.
1. Subscription Plans
Subscription fees are billed in advance for the selected billing period. You can cancel at any time, and cancellation stops future renewals. Current period charges are generally non-refundable unless required by law.
2. One-Time Credits
One-time credit purchases are typically non-refundable once credits are delivered to your account. If a technical issue prevents delivery or use, contact us for review.
3. Duplicate or Unauthorized Charges
If you believe you were charged in error, including duplicate or unauthorized charges, contact us within 30 days at hello@oneshotapply.com so we can investigate and resolve the issue.
4. Refund Processing
Approved refunds are returned to the original payment method. Processing times depend on your payment provider and may take 5 to 10 business days after approval.
5. Chargebacks
Before initiating a chargeback, please contact us directly so we can resolve billing issues quickly. Fraudulent or abusive chargeback behavior may lead to account suspension.
6. Contact
Refund requests and billing questions can be sent to hello@oneshotapply.com.
Related policies: Terms and Conditions and Privacy Policy.